Responsible Gaming

Gaming Should Be Entertainment

At Cosmobet, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It is important to gamble responsibly and within your means.

If you find yourself gambling more than you intended, or if gambling is affecting your life negatively, please seek help immediately.

Age Verification

In the United Kingdom, you must be at least 18 years old to gamble legally. We are committed to preventing access to gambling services by minors.

If you are under 18, please do not attempt to use any gambling services. Parents and guardians are encouraged to use parental controls and monitoring software to protect young people from accessing gambling content online.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with increasing amounts of money to achieve the same level of excitement
• Hiding your gambling from family, friends, or professionals
• Neglecting work, education, or family responsibilities due to gambling
• Experiencing anxiety, irritability, or restlessness when not gambling
• Using gambling as a way to escape problems or negative emotions
• Borrowing money or going into debt to fund gambling
• Failed attempts to reduce or stop gambling
• Lying about the amount of time or money spent gambling
• Jeopardising relationships, employment, or educational opportunities

If you recognise any of these signs in yourself or someone else, it is crucial to seek help.

Self-Help Tools & Controls

We provide a range of tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a specific timeframe
• Reality Checks: Receive regular reminders during your gambling session about how long you have been playing and how much you have wagered
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a period of your choosing (minimum 6 months)
• Time-Out: Take a break from gambling for a shorter period (hours or days)

To activate any of these tools, please visit your account settings or contact our customer support team.

Support Organisations

If you need help with problem gambling, a range of free, confidential services are available:

United Kingdom

• GamCare – Free counselling and support for problem gamblers
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (Free, confidential, 24/7)
• GamStop – The National Self-Exclusion Scheme for Great Britain
  www.gamstop.co.uk
  Register to self-exclude from all online gambling operators in the UK
• Gamblers Anonymous – Support meetings and peer support
  Telephone: 0207 384 3040

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (Federal Centre for Health Education)
  www.bzga.de

All of these organisations offer free, confidential support and can be contacted if you or someone you know is struggling with gambling.

Seek Help Today

If you believe you may have a problem with gambling, or if someone you know is struggling, please do not hesitate to reach out for support. There is no shame in asking for help – professional advisors are available to assist you.

Remember: Help is available, and recovery is possible.

Contact one of the support organisations listed above, or speak to your GP who can provide a referral to local services.